Sopho (surname unknown)

Sopho is the name under which my wife saved the number of Next's specialist for apartment registration; her automatic reply signs "Sophia", and her referral of July 7, 2026 to the gas contractor's representative reached me again the next morning by email, from Sophia Dumbadze, "Specialist in Apartment Ownership Transfer", at a Next Group address. Of everyone at Next, she is the one who said, plainly and early, what the contracts were for.

The paperwork. From April 2025 she was my wife's contact for everything that went through Next's office: the registration of our utility meters in our name, done by late May, the application to connect our gas in August, and the commissioning of the building, which in June was waiting on work the company "hasn't finished", in July was "very soon", and a year later, by the lawyer's account, had still not happened. She was helpful, prompt, and friendly.

The admissions. On July 23, 2025, a post in the owners' chat had said that payment for services could begin. My wife asked for the contract and the amount, since we had neither. In fourteen minutes Sopho answered all the questions Next would spend the next year refusing to answer in writing. We had no contracts: "You bought through the owner, which is why you don't have contracts yet" (message). The previous owner "signed it at the time of the property registration" (message), the day to which the management agreement would later be dated. A management company "is now coming into the project", and contracts would be prepared and sent to us for signing; they arrived six months later, from Saba Tsiskaradze, falsified, bearing dates in 2024 and 2025. And the reason every owner signs: "because now you have to pay, so there has to be a basis for it" (message). That is the service conditions, described by the person who sends them: a bill in search of a basis.

My wife then said that we would live in the apartments and not rent them out, and asked whether the management clause could be left unsigned, as we had been told at purchase. The answer: "You can sign the management contract fictitiously; it's very important for keeping the apart-hotel status". Renting out "isn't mandatory"; "for your peace of mind", Next would offer an agreement suspending the management contract, with which "you opt out indefinitely" (message). A signature for the Revenue Service, and a second signature to cancel it: the design of the complex's tourist-enterprise status, in two messages. My wife wrote that it suited us for now. She was thanking the one person at Next who had told her the truth.

Afterwards. She was not part of what followed: not the demand for signatures in January 2026, not the elevators. Her last message, on July 7, 2026, three days after my request for the documentation of the gas installation Next had built and I had replaced, was the contractor's number; my wife replied that the matter had been relevant a year earlier. The company has never contradicted a word she wrote. It has only stopped saying it.